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Enrich
the Way Your Organization Thinks About Quality
About the Book
High-quality
software demands high-quality management. That's the subject of Quality Software
Management, a four-volume series that has grown out of acclaimed author Gerald
M. Weinberg's forty-year love affair with computers.
In Volume 1, Systems
Thinking, the author tackles the first requirement for developing quality
software: learning to think correctly—about problems, solutions, and quality
itself. He also sets out guidelines that stimulate the kind of thinking needed.
"Act early, act small" is key to staying in control of the software
process. Managers need to serve as both planners and catalysts within the organization:
to continually plan what to do, observe what happens, and then act decisively
to bring the actual closer to the planned. Numerous examples illustrate "control
points," areas that can be managed to prevent a crisis or to keep one from
getting worse.
Topics include:
understanding quality
pressure
and breakdowns
software cultures
patterns of quality
patterns
of management
feedback effects
the size/complexity dynamic
in software engineering
detecting failures and reacting to them
fault
resolution dynamics
the role of customers.
Useful diagrams,
references, exercises, and a bibliography augment the text.
Reviews
"I like Jerry Weinberg. He's a lunatic: I like
that in a person. He writes from a technical and psychological perspective, describing
how to think about what you do. . . . This series is one of my favorites."
"The notation is so elegant that it takes almost no effort to
learn and use it. The diagrams are simple and easy to understand and used in such
a consistent manner that on has to wonder why this notation is not in widespread
use. I hope it will be. . . ."
—Software
Quality World
"Once I read the book, I understood more about
how to effect change with my peers so that I could improve our quality practices
and we could succeed at turning our projects into products."
—Johanna
Rothman Reflections
"A must-read book for every
software development manager."
—C.C. Dilloway Computer Books Review
". . . very highly recommended!"
—New
Book Bulletin
"Weinberg addresses more clearly the form and
essence of quality that we software people worry about. . . . I can't imagine
a better way to help change the thinking process in your organization than the
wide-scale distribution of Jerry Weinberg's wonderful new book."
"With
the current frenzy for Total Quality Management, ISO 9000, and Baldrige Awards
dominating the industry, it's refreshing to have someone as down-to-earth as Weinberg
focusing on the need for high-quality management as a necessary prerequisite for
high-quality software. . . . [a] people-oriented approach to quality."
—Warren
Keuffel Computer Language
"This is one of those
landmark books that comes along at the right time and addresses the right set
of issues. . . . what makes this book unique and invaluable is the organization
and presentation of the material. This is a book every software development manager
should study."
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