Smith works at the intersection of people, management, and systems, helping organizations
to become more productive.
Although most of Steve's career has been technicalstarting
in 1975 as a systems programmerover the years, his context has widened.
Today, he tackles the most difficult problem businesses face: managing technical
people so they achieve results rather than merely justifying and deploying the
Steve is a consultant, author, speaker, and expert facilitator
and coach who honors and enhances the wisdom that lies dormant in groups. He works
as a systems engineer for EMC, a manufacturer of intelligent storage systems,
software, and services.
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