The late Dr.
PERRY GLUCKMAN was President and founder of Process Plus, Inc., a network of statisticians
and management advisors that guides companies in implementing quality improvement
programs.
Dr. Gluckman received his Ph.D. in statistics from Stanford University.
He held post-doctoral fellowships at the National Assessment of Educational Progress
in Princeton, New Jersey and Denver, Colorado, and at the Center for Advanced
Study in the Behavorial Sciences in Palo Alto, California.l
In 1974, Dr.
Gluckman began implementing Dr. W. Edwards Deming's philosophy at Lawrence Livermore
Laboratories. In 1979, at the urging of Dr. Deming, he founded his own consulting
business. A Deming authority, and published author of numerous quality and productivity
articles, Dr. Gluckman died of cancer on January 28, 1992.
To order our books by credit
card directly from Dorset House in New York, please call (800) 342-6657
or (212) 620-4053, weekdays, 9am to 6pm. Alternatively, print out our Faxable
Order Form and fax to (212) 727-1044.
To
order from an online bookstore, please see the book pages for links to stores
that stock our books.
To purchase at a bookstore,
contact our Recommended Booksellers
to verify availability. Any store can order from Dorset House using the book's
title and ISBN number. Also, bookstores can order our books through Baker &
Taylor.
We'd like to make it easy for you
to order, so please contact us
at any time for help!
DORSET
HOUSE PUBLISHING CO., INC. New:3143
Broadway, Suite 2B New York, New York 10027 USA 1-800-DH-BOOKSor 212-620-4053, fax 212-727-1044