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Index of

Adaptive Software Development:
A Collaborative Approach to
Managing Complex Systems

by James A. Highsmith III
foreword by Ken Orr

ISBN: 978-0-932633-40-8  
©2000  392 pages   softcover  
$44.95 (includes $6.00 for U.S. shipping by UPS)

Subject(s): Software Management, Software Project Management, Team Management

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A | B | C | D | E | F | G | H | I | J | K | L | M

N | O | P | Q | R | S | T | U | V | W| Y| Z


A

Accidental Software Development, 5, 7, 8, 13, 17, 24, 48, 49, 149, 224, 325, 330

Accountability, 119, 130, 132, 212-13, 215, 294, 299

Adams, Scott, xviii, 13, 14, 333

Adaptation and adaptability, xxv, 9, 10, 12, 13, 16, 21, 24, 25, 26, 31, 39, 42, 47, 48, 49, 50, 149, 174, 180, 189, 206, 213, 224, 233, 325ff.

Adaptive Conceptual Model, xxx, 14, 15-17, 22, 25, 49

Adaptive development, xxv, xxix, xxx, 11, 14, 15, 19, 21, 22, 23-24, 25, 31, 39, 40, 41, 46, 47, 56, 59, 99, 156, 198, 263

See also Collaboration

culture, xxiv, xxvi, 15, 185, 208, 213-23, 236

cycles, xxx, 69, 111, 129

governance, 214-16, 231

management, xxvi, xxx, 15, 23, 126, 181, 185, 202-34, 323

organizations, xxvi, 20, 40, 122, 151, 214, 262, 325

of software, xxv, xxix, xxx, 11, 14, 15, 19, 21ff., 25, 31, 39, 40, 41, 47, 56, 82, 83, 120, 129, 189, 242, 252

teams, 46, 47, 118, 218

Adaptive Development Model, xxx, 14, 15, 17-20, 21, 22, 25, 37, 39, 40, 46

Adaptive Development Model Life Cycle, 37ff., 46, 50, 58, 62, 81-112, 144, 147, 154, 159, 182, 211, 217, 225, 238ff., 245, 248, 250-55, 259, 277, 279

Advanced, 237ff., 250-55, 277, 279

characteristics of, 83-90

iterative life cycle and, 37, 50

planning, 81-112

Speculate, Collaborate, Learn, 18, 25, 41, 50, 58, 62, 83, 154, 182, 237, 328

Adaptive (Leadership—Collaboration) Management Model, xxx, 14, 15, 20-22, 25, 182, 189, 205-13

accountability and, 212-13

Adhocracy, 4, 5, 325-26

Agents, 15, 22, 29ff., 43, 47ff., 134, 189, 273, 285

independent, 15, 34, 47, 50, 189

self-organizing, 189, 273

Aggregation, 34, 35, 50

Ambrose, Steven, xviii, 53, 333

Andreas, Steve, xviii, 55, 333

Anxiety, 37, 41, 59, 122, 125, 216, 217, 220, 221-22, 223, 327

Approved state, 248ff., 254, 255

Arrival of the fittest, 11, 12-13, 25, 31, 33, 47, 213, 326

Arthur, W. Brian, xvii, 9, 24, 33, 333

Artificial Life (A-Life), 32-33, 36, 179, 264

Ashby, W.R., 190, 210

Austin, Robert, 231, 333

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B

Bach, James, 75, 332, 334

Balance, 140, 185, 208, 213, 214, 216, 220, 223, 232, 236, 276, 286, 287, 289, 295, 325

Bayer, Sam, xxv, 19, 334

Bennis, Warren, xviii, xx, 42, 45, 77, 117, 118, 139, 209, 210, 211, 222, 334

Best practices, 94, 214, 279

Biederman, Patricia, xviii, 42, 45, 77, 117, 118, 139, 222, 334

Boehm, Barry, 18, 38, 309, 334

Boids, 31-32

Booch, Grady, 4

Boundaries, 55, 58, 89, 184, 200, 225, 229, 269, 283-84, 290, 291

hierarchical, 291

permeable, 284

of self-organization, 283-84

Brache, Alan, 225, 344

Building blocks, 34-35, 323-24

Business Process Reengineering (BPR), 8, 151, 153, 186, 187, 188, 224, 325, 326

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C

Caldwell, Mike, 157

Campbell, Susan, 322

Capability Maturity Model (CMM), 11-12, 152, 186, 188, 224, 225, 236, 237, 259, 283, 325

Cecret Lake, 27ff.

Change, xxiv, 47, 83, 86, 89-90, 140-41, 151-54, 162, 163, 182-84, 285, 316-19

containment of, 183-84, 185, 224, 300, 316-19

controlling, 183-84, 185, 238, 300, 316

management of, 183, 184, 285, 286, 300

requests, 86, 163

Chaordic organizations, 206, 207

Chaos, xxiv, xxvi, 8, 15, 25, 27, 50, 55, 126, 189, 216, 223, 283, 287, 289, 327, 328, 329

edge of, xxvi, 27-50, 59, 121, 126, 133, 206, 207, 208, 216, 219, 221, 232-33, 236, 261, 264, 276, 286, 295, 328

teams and, 46, 47, 327

Charette, Robert, xx, 309, 310, 334

Christensen, Clayton, 180-81, 335

Collaborate stage, 18, 25, 41, 50, 58, 62, 83, 154, 182, 237, 328

Collaboration, xxv, xxvi, xxx, 13ff., 21, 22, 24, 25, 33, 41, 45, 50, 64, 83, 113-42, 148, 154ff., 158, 182, 185, 190, 206, 211-12, 214ff., 218, 225, 232, 236, 251, 256, 261-93, 294, 296, 300, 302, 322ff., 328, 329, 331

See also Structural collaboration; Tools of collaboration

adaptive, 120, 185, 211-12

barriers to, 115-17

complexity and, 120-26

environment for, 124, 146, 148, 210, 216, 236, 302

facilitation of, 137, 205, 275

framework, 268

network, 21, 26, 271, 281, 285, 286-87, 298

pitfalls of, 132-34

postmortems of, 174

rancorous, 134-35

service layer, 256, 277

teams and, 48, 120, 126-35, 184, 208, 269

Collier, Wayne, 235, 251

Command—Control management, xxv, xxvi, 21, 23, 25, 115, 117, 126, 137, 182, 192, 199, 205ff., 209, 215, 231, 232, 273, 324, 328ff.

Communication, 45, 50, 116, 127, 262, 271, 272, 300

Competition, 13, 33, 34, 48, 59, 86, 186, 287

Completion states, 235, 239, 241, 245, 248, 249, 250, 254, 255

Complex adaptive systems (CASs), xxiv, xxvi, xxx, 8, 10ff., 24, 25, 28ff., 33ff., 39, 45, 47ff., 115, 121, 122, 126, 149ff., 188-89, 205, 208, 209, 230, 261, 282, 287, 288, 324, 326, 328ff.

four properties of, 34

learning model based on, 149-54

Complexity, xxiv, xxv, xxvii, xxx, 8, 12, 19, 25, 29, 30, 32, 33, 35-37, 46, 47, 50, 83, 120, 122, 186, 199-200, 224, 226, 285, 286,

290, 304

collaboration and, 120-26

complication vs., xxvi, 12, 19, 29, 188, 207, 226, 236

of ecosystems, 231

of environments, 12, 22, 34, 35-37, 38, 41, 42, 45, 46-49, 50, 55ff., 90, 115, 184, 217, 223, 228, 229, 242

of problems, xxiv, xxvi, 30, 188-89

of projects, 36, 68, 77, 81, 159, 204, 211, 235, 237

simplicity vs., 199-200

Component-based approach, 37, 40, 83, 84-85, 241

Components, 35, 37, 40, 69, 70, 84-85, 97-99, 104, 105-7, 108-11, 144, 211, 241-50, 251, 254, 255, 291, 302, 313

dependencies of, 104, 251, 258, 302

finalizing, 109-10

life cycles of, 244, 245-49

primary, 70, 97-98, 105-6, 108

rigor of, 255-58

support of, 70, 98-99, 107, 108-9

technology of, 70, 98-99, 106-7, 108-9

types and states of, 248-50, 254, 255

Compromise, 216, 217-19, 224

Computer-aided software engineering (CASE), 6, 267, 277

Concurrency, 15, 17, 19, 87, 205, 239, 241ff., 329

Connectivity, 122, 124-25, 272, 286, 287, 329

Conner, Daryl, 141, 335

Constantine, Larry, xix, 117, 119, 132-33, 137, 335

Context, 125, 161, 263, 264-68, 288, 329

content vs., 125, 263, 264-68, 291

Control, 121-26, 181, 182, 214, 225, 287

management and, 181, 182

Convergence, 58, 59, 129, 304

Co-opetition, 13

Coveney, Peter, xviii, 31, 33, 335

Cox, Brad, 4

Creativity, 36, 37, 48, 50, 57, 120, 124, 126, 133, 190, 199, 205, 238, 325, 328

Crichton, Michael, xviii, 13, 182, 335

Customer Focus-Group (CFG) Reviews, xxi, xxv, 46, 95, 101-2, 147, 154, 155, 156-67, 172, 256, 280, 295, 313, 324

evaluation of results, 166-67

facilitators in, 135, 136-37, 155, 161, 162

Customers, 40, 42, 44, 46, 47, 55, 60, 64, 157ff., 191, 198

intimacy of, 66, 191, 198

relationships with, 154ff., 160

Cusumano, Michael, 41, 145, 335

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D

Darwin, Charles, 10, 208, 326

Davenport, Thomas, 262, 336

Davis, Jim, 312

Dawdling, xxxi, 321, 322

Decision-making, xxvi, 55, 56, 59, 96, 113, 118, 123, 127, 133, 135, 148, 204, 208, 214, 217, 223, 278, 287, 329

distributed, 208, 214

meetings and, 123, 278

Defects, 4, 36, 44, 67, 68, 74, 76, 77, 123, 135, 167, 227, 314

De Geus, Arie, xvii, 11, 58, 59, 143, 202, 205, 336

Delivery dates, 94, 307-8

DeMarco, Tom, xix, xx, 4, 117, 118, 231, 306, 309, 327, 332, 336

Deming, W. Edwards, 225

Dependency, 243, 248, 251, 257-58, 263, 267-68, 269, 302

between components, 104, 251, 258, 302

intra- and inter-project, 248, 263

Detail (Model) state, 245, 248, 249

Determinism, xxiv, xxv, 8ff., 17, 20, 24, 39, 40, 41, 42, 47, 48, 50, 58, 79, 183-84, 187, 189, 326, 327, 330

Developers, 30, 31, 38, 44, 46, 47, 49

Development, See Accidental Software Development; Adaptive development; Concurrency; High change; High speed; Iterative development; Monumental Software Development; Serial development; Visual development

Discussion groups, 278, 281

Disney, Walt, 138-39, 210, 232

Distributed governance, 33, 208, 213, 214

Divergence, 58, 59, 87, 128, 136

Diversity, 35, 45, 50, 57, 116, 122, 124, 272, 288, 329

Doyle, Michael, 123, 336

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E

Echo model, 287

E-commerce, 3, 106, 236, 262

Ecosystems, 15, 24, 25, 179-80, 189, 190-99, 225, 231, 287

organizations as, 179-80

tornado marketing and, 193-99

value disciplines and, 191-93

Edge of chaos, See Chaos

Electronic meeting systems (EMSs), 219-21, 278-79

Elevator test, 63-64

Emergence, xxiv, xxvi, xxx, 11, 12, 22, 25, 30, 31, 33, 37, 45, 47ff., 57, 121, 132, 148, 189, 213, 237, 263, 270, 281-89, 323ff.

of behavior, 12, 32, 214

of order, xxiv, xxvi, xxx, 8, 12, 21, 22, 23, 25, 32, 34, 37, 40, 188, 206, 207, 213, 261, 323

of outcomes, 15, 264

of processes, 229

of properties, 31, 33, 45, 74

of results, 12, 21, 24, 26, 37, 48, 59, 77-78, 122, 126, 216, 230, 231, 273, 286, 287, 288, 322

structural collaboration and, 281-89

Emergent order, See Order

Empowerment, xxvi, 33, 118, 208, 214, 215

Environments, 14, 15, 20, 34, 35-37, 40, 48, 49, 50, 56, 59, 124, 183, 223, 227

adaptive, 41, 46

CAS, 34

chaotic, 35-37

collaborative, 124, 146, 148, 210, 216, 236, 302

extreme, 14, 15, 20, 183, 215, 217, 269, 284, 328

Equilibrium, 9, 20, 36, 180, 183, 216, 318

Everest, Mount, 4, 24, 115, 202, 203, 302, 332

Evolution, xxvi, 10-11, 15, 35ff.

Evolutionary life cycle, 18, 19, 37ff., 50

Exploration, 42, 43, 53, 54, 59

Extreme projects, See Project

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F

Facilitation, 135, 136ff., 155, 161ff., 169, 172, 205, 278, 279, 280-81

of CFG reviews, 161ff.

of JAD sessions, 136-37, 138, 280

of postmortems, 172, 173

of software inspections, 168, 169, 170

of structural collaboration, 275, 280-81

types of, 135, 136-37

Failure, 40, 59, 60, 179-201, 227

Faulkner, Charles, xviii, 55, 333

Feedback, 37, 38, 40, 45ff., 83-84, 86, 95, 100, 123, 136, 145-46, 160, 190, 227, 229, 230, 242

loops, 83-84, 100

meetings, 123, 136

Feed-forward, 123, 136, 146, 160

Fitness landscapes, 28, 29, 30, 35-37, 43, 50, 58, 89

Flexibility, xxvi, 24, 30, 54, 56, 190, 216, 226-27, 228-29, 232, 295

balancing rigor and flexibility, 295

of processes, 223, 225ff.

Function points, 69, 308

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G

Gates, decision, 254-55

Gates, Bill, 72-73, 116, 210

Gell-Man, Murray, 33, 284, 337

Gilb, Tom, xix, 18, 38, 39, 136, 337

Goddard, Dale, xix, 29-30, 82, 337

Goldberg, Adele, 279

Goldstein, Jeffrey, xx, 283-84, 337

Groan Zone, 127-29, 304

Groupware, 127, 276

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H

Hacking, 7, 17, 207

Hierarchies, 119, 209, 287, 291

High change, xxiv, xxix, 3, 14, 15, 18-26, 37, 55, 182-85, 190, 205, 207, 283, 321

Highfield, Roger, xviii, 31, 33, 335

High speed, xxiv, xxix, 3, 14, 18-20, 23-25, 136, 153, 182, 190, 199, 205, 207, 321

Hock, Dee, 206, 207

Hof, Robert, xviii, 20, 338

Holland, John, xviii, 33, 34-35, 149-51, 282, 287, 323, 339

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I

IBM, 66, 134

Independent software vendors (ISVs), 21

Information, 34, 45, 48, 49, 55, 56, 57, 122-23, 126, 241, 243, 245, 247, 251, 270, 275-76

filtering, 247, 275-76

flow, 34, 45, 48, 49, 55, 56, 57, 122, 126, 243, 245, 251, 270, 272, 274, 284, 289, 328, 329

partial, 241-45, 251

Information Engineering, 5, 242

Innovation, 31, 36, 37, 40, 49, 50, 55, 56, 57, 122, 125, 151-54, 194, 195, 199, 205, 216, 287, 288, 325, 326, 328, 330

results of, 122, 288, 328

Inspections, 147, 155, 156, 167-71, 280

Internet, 8, 12, 13, 35, 106, 324

Iterative development, xxv, 15, 17, 18, 37ff., 44, 55, 82, 85-88, 91, 190, 205, 240, 298, 329

learning and, 17, 82, 190, 328

life cycle, xxv, 18, 19, 37ff., 47, 50, 83, 85-88, 144, 225, 324, 328

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J

Java, 8, 48

Jefferson, Mount, 3, 113, 203

Jefferson, Thomas, 53-54

Johnson, George, xvii, xxiii, 10, 329, 339-40

Johnson, Jim, xix, 60, 340

Joint Application Development (JAD), 19, 39, 93-94, 106, 128, 135-40, 160, 162, 222, 280, 297

Jones, Capers, xviii, 46, 74, 98, 135, 167, 172, 207, 294, 297, 308, 340

Judgment, 58, 59, 202, 203, 204, 217, 232, 233

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K

K2 mountain, 4, 24, 115

Kaner, Sam, xix, 127, 135, 136, 140, 340

Katzenbach, Jon, xix, 117, 118, 132, 340

Kauffman, Stuart, xvii, xx, 8, 10, 33, 37, 261, 285-87, 340-41

Kelly, Kevin, 261, 341

Keuffel, Warren, xvii, xxx, 341

Kidder, Tracy, 31, 342

Knowledge work, 263

economics of, 9, 47

management of, 209, 262, 263, 280

Krakauer, Jon, xx, 328, 332, 341

Kramer, Matt, xx, 199-200, 341

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L

Langton, Chris, 36, 287

Leadership, 41, 45, 209-11, 214, 217, 223, 232, 294

Leadership—Collaboration Management, xxvi, xxx, 14, 15, 20-22, 25, 182, 205-13, 233, 296, 323

Learning, 18, 25, 33, 41ff., 45-46, 50, 55, 57, 58, 62, 83-84, 100, 111, 145, 147, 154, 182, 188, 194, 203, 220, 222, 232, 237, 300, 324, 328

inspections and, 167-71

iterative, 17, 82, 190

loop, 83-84, 100, 145

models, 147-54

organizations, 33, 45ff., 121, 145ff., 208, 324

postmortems and, 171-74

techniques, 147, 154-56

Lewis and Clark, 53-54

Life cycle, xxv, xxx, 4, 17, 18, 37ff., 43, 44, 46, 50, 85, 198, 244ff.

See also Adaptive Development Model Life Cycle; Iterative Life Cycle

evolutionary, 37, 38-39, 50

of technology adoption, 194-95

types of, 37-39

workstate focus and, 235-60

Links, 270, 271-73

Lipnack, Jessica, xx, 262, 265, 269, 342

Lister, Timothy, xix, 118, 327, 332, 336

Lotus, 263

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M

McCarthy, Jim, xviii, 55, 70, 91, 117, 127, 213, 342

McConnell, Steve, 71, 343

McLuhan, Marshall, xxxi, 323-26, 343

Maguire, Steve, xix, 94, 96, 343

Management, xxi, xxx, 15, 21, 40, 44, 125, 184, 209, 214, 294

See also Adaptive management; Command—Control management; Knowledge management; Leadership; Leadership—Collaboration management

of change, 183, 184, 285, 286, 300

configuration, 19, 45, 236, 277

of emotions, 219-21, 222

failure of, 58, 179-201

human-centered, 33, 121, 205

model of, 295ff.

participatory, 33, 127, 130, 131, 205, 214, 266

phase, 295, 311-19

of risk, 309-10

time-boxed, 304

tools, xxvi, xxvii, 4, 20, 21, 22, 24, 26, 48

type, 42, 137, 173, 179-201

Marcus, Stanley, 157

Margin of error, 4, 203, 204

Markets, 15, 20, 30, 35, 43, 49, 59, 64, 197

increasing-returns, 9, 12, 13, 24, 25, 47, 183, 193

Mechanistic view, 10, 11, 100, 121, 330

Microsoft, 12, 19, 41, 72-73, 145-46, 184, 207, 210, 236, 263, 278

Milestones, 91, 96, 129, 246-48, 254-55, 315

Mission, 43, 44, 47, 50, 53-80, 83, 84, 100, 220, 299

artifacts, 54, 59-71, 83, 101, 149

cycles, 83, 84

data, 299-300

documents, 54-55

profile, 4, 36, 40, 66-69, 76, 93, 174, 191, 313, 332

statements, 42, 44, 53ff., 65, 72, 73, 78, 87, 173, 317, 324

values, 55, 71-77

Models, xxv, 43, 45, 46, 48, 50, 86, 90, 127, 145, 147-54, 188, 213, 216, 218, 230, 283

See also Adaptive Conceptual Model; Adaptive Development Model; Adaptive (Leadership—Collaboration) Management Model

of learning, 147-54

of management, 295ff.

mental, 43, 45, 46, 48, 50, 86, 127, 145, 147ff., 153, 188, 213, 216, 218, 230

use-case, 90

Monumental Software Development, 5, 6, 8, 12, 13, 17, 24, 48, 49, 149, 221, 224, 325, 329-30

Moore, Geoffrey, xix, 63-64, 131, 141, 153, 193-98, 343

Myers-Briggs personality typing, 322

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N

Neometron, 279

Netscape, 12, 19, 197, 263, 286

Networks, 7, 21, 48, 115, 208ff., 214, 262, 263, 268ff., 281, 285

See also Collaboration network

communication, 262, 271

genetic, 285, 287

growth of, 270, 273-74

nodes within, 270, 271-73, 287

pushes within, 271, 273-74

team, 209, 211, 268, 269, 281

Neumann, Udo, xix, 29-30, 82, 337

Newtonian view, 10, 20, 23, 24, 205, 208

Nix, Lynne, 5, 44, 295

Nonlinearity, 13, 15, 34, 41, 47, 153, 159, 188, 327

CASs and, 153, 159

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O

Object technology, 8, 295

Optimization, xxiv, xxvi, xxvii, 9, 12, 13, 19, 24-25, 36, 39, 48, 50, 187, 188, 206, 207, 213, 223, 226, 283, 288, 325, 326

negative effect of, 287-89

paradox of, 187

of process, 283, 288-89

Oracle, 9, 19, 197

Order, 15, 25, 35-37, 38, 189, 226, 227

emergent, xxiv, xxvi, xxx, 8, 12, 21ff., 32, 34, 37, 40, 125, 188, 206, 207, 213, 216, 261, 323

for free, 284-86

imposed, xxiv, xxvi, xxx, 8, 12, 22, 23, 32, 37, 40, 125, 206, 216

Organizations, xxvi, 16, 31, 33, 36, 37, 44ff., 118, 121, 125, 206, 214, 225, 230

adaptive, xxvi, 20, 40, 122, 151, 214, 262, 325

chaordic, 206, 207

culture of, 213

as ecosystems, 179-80

growth and, xxxi, 326-31

learning, 33, 45ff., 121, 145ff., 208, 324

team-oriented, 118

Orr, Ken, xxii, 4, 5

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P

Paradox, 37, 42, 59, 187, 217

Partnership, 158-59, 162

Patterns, xxiv, 56, 57, 58, 200, 225, 229-32, 282, 288, 325

Performance, 109, 118, 150

Peters, Tom, xix, xx, 61, 156, 157, 343

Petzinger, Tom, 205, 343

Phase-and-gate approach, 251, 252

Planning, 38, 42, 43, 50, 58, 69, 77, 81-112, 295, 297, 301-11

cycles, xxx, 69, 83, 91-100, 308

risk and, 309-11

time-boxing and, 303-5

Poise, 206, 213, 214, 216-23

Postmortems, 46, 147, 155, 156, 160, 171-74, 295, 314

Power, 122, 125-26, 208, 214, 215, 225

Pragmatists, 195, 196-97

Predictability, 39, 227

Prisoner's Dilemma, 134

Problem-solving, 31, 60, 118, 120, 123, 226, 227, 229, 278

Processes, xxv, 7, 8, 12, 16, 30, 37, 40, 44, 55, 56, 57, 86, 122, 149, 150, 223-32, 239, 255, 298

See also Flexibility; Rigor; Tasks

classification of, 225-27

development of, xxv, 40

improvement of, xxvi, 6, 44, 198, 225-26, 229, 239, 276, 324, 326

optimization, 283, 288-89

results vs., 86, 149

rigid, 231, 262

rigorous, 122, 221, 223, 226, 227-28

Product, 41, 42

features, 44, 45, 58, 59, 70, 78, 105, 107-9, 117, 208, 269, 271

kick-off week, 93-94, 106

leadership, 66, 191

profile, 4, 36, 40, 66-69, 76, 93, 174, 191, 313, 332

specification, 61, 62, 69-71

Project

See also Iterative development; Milestones; Mission; Planning; Risk

charter, 61, 62-65

data sheet (PDS), 61, 62, 65-66, 73, 173

death-march, 327

executive sponsor, 64, 93, 133, 298-99

extreme, xxix, xxx, 3, 4, 11, 14, 24, 25, 57, 126, 190, 206, 209, 214, 237, 332

feasibility, 59, 60, 61, 93, 95, 104, 301

focus, 43, 44, 57-58, 59, 77-79, 216

initiation, 92, 93-94, 106, 295, 296-301

management, 311-19

objectives, 66, 69, 91, 96, 315

progress, 300, 312-15

schedule, 4, 36, 44, 66, 67, 75, 101, 278, 307-8, 314

scope, 4, 36, 44, 53, 55, 58, 60, 64, 66, 67, 75, 97, 101, 313-14

Prusak, Laurence, 262, 336

Push and pull information, 271, 275

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Q

Quality, 16, 40, 44, 74-77, 78, 217, 305

Quality function deployment (QFD), 217, 218

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R

Rapid Application Development (RAD), xxv, xxix, xxx, 8, 14, 17, 19, 22, 25, 38-39, 102, 125, 152, 153, 207, 265

Rational Unified Process, 298

Redpointing, 81-82, 84, 315

Reinertsen, Donald, xviii, 17, 241, 243, 301, 345

Relationships, xxv, 32, 45, 121, 138, 139-40, 141, 146, 155, 168, 209, 211, 225, 267, 321, 325

See also Customers; Dependency

JAD sessions and, 138

learning and, 146

who-and-what, 267, 268

Requirements, 6, 18, 19, 39, 40, 44, 57, 58, 61, 221, 291, 308-9

Requisite variety, 190, 210, 215, 222

Resources, 4, 36, 44, 47, 101, 308-9

Respect, 130-31, 141, 158, 172, 266

Responsibility, 119, 132, 158, 266, 300, 324, 332

Results, 15, 21, 40, 42ff., 50, 56ff., 77-79, 86, 122, 149, 160, 216, 225, 239, 324, 328, 331

See also Components; Emergence

desired, 44, 56, 83, 216

management of, 15, 21, 40

Planned, 43, 56

process vs., 86, 149

Retrospectives, See Postmortems

Reviews, 46, 100-103, 123, 167, 256, 313

Reynolds, Craig, 31, 32

Rigidity, 36, 39, 48, 231, 262

Rigor, xxvi, 21, 24, 26, 30, 47, 49, 208, 211, 216, 217, 227-28, 232, 236, 237, 238, 255-58, 288, 289-92, 295, 324-35

of components, 255-58

process, 122, 221, 223, 226, 227-28

Risk, xxx, 19, 38, 40, 59, 65, 81, 83, 89-90, 154, 202-3, 204, 209, 245, 302, 309-11

management and, 309-10, 311

Rules, 32, 34, 50, 56, 58, 59, 137-38, 150, 330

Rummler, Geary, 225, 344

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S

Santa Fe Institute, 10, 33, 285, 287

Schaffer, Robert, xx, 237, 344

Schrage, Michael, xviii, 45, 114, 344

Selby, Richard, 41, 145

Self-organization, 11, 12, 15, 22, 24, 26, 31, 32, 34, 48, 129, 153, 189, 207, 212, 213, 225, 262, 270, 272, 273, 283-84, 285, 322,324, 327, 328, 329

boundaries of, 283-84

Senge, Peter, xviii, xx, 15, 45, 147-49, 154, 344

Serial development, 242, 243

Sharing, 44, 45, 114, 116, 122-23, 145, 155, 158, 208

values, 44, 45, 46, 50, 54, 55, 71-77

Silver bullet, 6, 152, 185-88, 190, 199, 200

Simmons, Mike, 329

Skier analogy, 20

Smith, Bradley, xx, 149, 345

Smith, Douglas K., xix, 118, 132, 340

Smith, Preston, xviii, 17, 241, 243, 301, 345

Smith, Steve, 323

Software, See Adaptive development; Developers; Development; Inspections; Reviews; Specifications; Vendors

Software Engineering Institute (SEI), xxvi, 6, 11, 225, 226, 259, 283, 324

Specifications, 42, 61, 62

Speculation, 18, 25, 41, 42-44, 50, 55, 56, 58, 62, 154, 159, 182, 217, 223, 237, 328

Spencer, Suzanne, 322

Spiral Life Cycle, 17, 18, 37, 38-39, 50

Stacey, Ralph D., xviii, 32, 36, 121, 124, 125-26, 186, 188-89, 205, 208, 214, 216, 261, 272, 326, 329, 345

Stakeholders, 45, 46, 60

Stamps, Jeffrey, xx, 262, 265, 269, 342

StarBase Corporation, 279

States, 249-50, 267

State transitions, 255, 258

Steering organizations, 16, 55, 224

Stegner, Wallace, xix, 116, 345

Straus, David, 123, 336

Structural collaboration, 237, 256, 261-93

context and, 264-68

emergence and, 281-89

facilitators for, 280-81

guidelines for rigor in, 289-92

tools of, 256, 276-80

virtual teams and, 268-76

Stuart, Mount, climb site, 23

Success, 4, 8, 16, 22, 24, 26, 29, 30, 36, 37, 47, 56, 57-58, 146, 222-23

Sugarloaf Peak, climb site, 27, 28

Sun Microsystems, 134, 261

Survival of the fittest, 10, 11, 12, 25, 33, 47, 127, 208, 213, 311

SWARM model, 287

Synchronization, 119, 254

Synergy, 55, 218

Systems, 7, 8, 31, 38, 330

See also Complex adaptive systems; Self-organization

deterministic, 189

dynamic, 227

feedback, 229

organic, 179, 230, 231-32

performance, 150

thinking, 147, 148

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T

Task-based approach, 37, 40, 69, 85, 89

component-based vs., 37, 40, 85

Tasks, 85, 99-100, 242, 243, 245, 251

See also Processes

overlap of, 242, 245

Taylor, Frederick Winslow, 20, 345

Teams, xxv, 11, 19, 36, 37, 40, 41, 43, 44, 49, 54ff., 73, 78, 93, 101, 113-42, 147, 190

See also Virtual teams

adaptive, 46, 47, 118, 218

breakthrough, 119, 120

chaotic, 46, 47, 327

collaborative, 48, 120, 126-35, 184, 208

collocated, 22, 125, 244, 257, 258, 268, 269, 278, 289, 330

core, 69, 71, 73, 93, 97, 118, 269, 299

cross-functional, 252

dynamics, 45, 118, 262, 266

essence of, 117-20

extended, 269

hierarchical, 119

high-performance, 78, 113-42, 211, 329

innovative, 125, 288

jelled, 73, 117ff., 218, 332

learning and, 147, 148, 167

networked, 209, 211, 268, 269, 281

open, 120

as organism, 11, 14, 16

organizations and, 118

participative, 127

persistence and, 145, 311-12

product features analysis by, xxv, 45, 78, 117, 208, 269, 271

self-managed, 33, 208, 214-15

synchronized, 119

teamwork and, 190

Technologies, 98-99, 106-7

disruptive, 180-82

sustaining, 180, 181

Technology Adoption Life Cycle, 193, 194-95

Thomsett, Rob, 157-59

Thomson, Harvey, xx, 237, 344

Threaded discussion groups, 279

Thumb, climb site, 28, 29, 30

Time-boxing, xxii, xxx, 16, 19, 39, 83, 88-89, 92, 94-96, 213, 216, 302ff., 305

of cycles, 83, 94-96, 251, 302

management and, 304

of projects, 92, 94, 302, 303-5

Tokenism, 158, 159, 162

Tools of collaboration, 127, 276-80

meeting systems, 19-21, 278-79

Tornado marketing, 191, 193-99

Total Quality Management (TQM), 186, 188

Trade-offs, 55, 57, 63, 88, 217, 223, 303ff., 308

QFD and, 217, 218

Transition zone, 36, 37, 49

Treacy, Michael, xix, 66, 120, 191-93, 346

Trust, 130, 131, 141, 172, 173, 212, 215, 266, 291, 324

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U

Uncertainty, xxiv, xxv, 4, 17ff., 24, 37ff., 43, 47, 83, 95, 100, 146, 186, 223, 226-27, 310, 321

Unpredictability, 159, 184, 186, 187, 205, 226, 227

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V

Value disciplines, 191-93

Values, 44ff., 50, 74, 75, 155

Vendors, 21, 25, 44, 47, 291

Versioning, xxii, 91

Viability, 96, 104-7

Virtual teams, 22, 26, 206, 212, 268-76

Vision, 54, 60ff., 147, 149, 209

shared, 147, 149, 193, 209

statement, 56, 63, 64, 66, 69

Visionaries, 138-39, 195, 196, 210, 211

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W

Waterfall Life Cycle, 18, 23, 37, 38, 46, 50, 86, 95, 153, 225, 237, 245

Waterman, Robert, xx, 156, 157, 343

Web browsers, 12

Weinberg, Gerald, xix, 16, 74, 75, 126, 147-48, 167, 185, 322, 336, 346

Wheatley, Margaret, xviii, 35, 120-21, 261, 326, 331, 346

Wiersema, Fred, xix, 66, 120, 191-93, 346

Windows, 9, 236

Work-breakdown structures, 256

Workflow, xxv, 21, 26, 211, 237-38, 239-41, 255, 258-59, 276

Workstate, xxv, 21, 26, 211, 235-60, 262-63, 324

component, 241-50

life cycle management and, 235-60

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Y

Yourdon, Ed, 4

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Z

Zachary, Pascal, 216, 347


A | B | C | D | E | F | G | H | I | J | K | L | M

N | O | P | Q | R | S | T | U | V | W| Y| Z


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